Returns & Exchanges

At Ambela, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags attached.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Package Your Items

Carefully place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact and undamaged.

3

Affix the Label

Download and print your prepaid shipping label from the portal, then securely attach it to the outside of your return package.

4

Drop Off and Track

Drop your package at any authorized courier location; once received at our warehouse, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing